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COOKIE POLICY

Last updated: July 24, 2025

1. What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies help us understand how visitors interact with our website, remember your preferences, and provide you with a better browsing experience.

2. How We Use Cookies

Islence Luxury Travel uses cookies for several purposes:

  • Essential functionality: To enable basic website features and navigation
  • Performance and analytics: To understand how visitors use our website
  • Personalization: To remember your preferences and settings
  • Marketing: To deliver relevant advertisements and measure campaign effectiveness
  • Security: To protect against fraud and maintain website security

3. Types of Cookies We Use

3.1 Necessary Cookies

These cookies are essential for the website to function properly. They cannot be disabled.

Cookie Name Purpose Duration
sessionid Maintains user session Session
cookieConsent Stores cookie preferences 1 year
csrf_token Security protection Session

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Cookie Name Purpose Duration
_ga Google Analytics - distinguishes users 2 years
_gid Google Analytics - distinguishes users 24 hours
_gat Google Analytics - throttles request rate 1 minute

3.3 Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements.

Cookie Name Purpose Duration
_gcl_au Google Ads conversion tracking 90 days
IDE Google advertising cookie 1 year
test_cookie Tests whether browser accepts cookies 15 minutes

3.4 Functional Cookies

These cookies enable enhanced functionality and personalization features.

Cookie Name Purpose Duration
preferences Stores user preferences 1 year
language Remembers language selection 1 year
theme Stores display preferences 1 year

4. Third-Party Cookies

We use several third-party services that may set their own cookies:

4.1 Google Services

  • Google Analytics: Web analytics service to understand website usage
  • Google Ads: Advertising platform for conversion tracking and remarketing
  • Google Maps: Interactive maps functionality
  • Google Fonts: Web font delivery service

4.2 Social Media

  • Facebook: Social media integration and advertising
  • Instagram: Photo sharing and social features
  • Twitter: Social media sharing and engagement
  • LinkedIn: Professional networking and business advertising

4.3 Other Services

  • Content Delivery Networks (CDN): For faster content delivery
  • Email Marketing: For newsletter and communication tracking
  • Customer Support: For chat and support functionality

5. Managing Your Cookie Preferences

5.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner allowing you to:

  • Accept all cookies
  • Customize your preferences by cookie category
  • Reject non-essential cookies

5.2 Changing Your Preferences

You can change your cookie preferences at any time by:

  • Clicking the "Cookie Settings" link in our website footer
  • Clearing your browser cookies and revisiting our site
  • Contacting us directly for assistance

5.3 Browser Settings

You can also control cookies through your browser settings:

  • Chrome: Settings > Privacy and Security > Cookies and other site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Edge: Settings > Site permissions > Cookies and site data

6. Impact of Disabling Cookies

Disabling certain cookies may affect your website experience:

6.1 Essential Cookies

Cannot be disabled as they are necessary for basic website functionality. Blocking these may prevent the website from working properly.

6.2 Analytics Cookies

Disabling these won't affect your browsing experience but will prevent us from improving our website based on usage data.

6.3 Marketing Cookies

You may still see advertisements, but they won't be personalized to your interests. You may also see the same ads repeatedly.

6.4 Functional Cookies

The website will still function, but you may lose personalized features and have to re-enter preferences on each visit.

7. Cookie Retention Periods

Different cookies have different lifespans:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain on your device for a specified period
  • Third-party Cookies: Controlled by external services with their own retention policies

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect:

  • Changes in our cookie usage
  • New third-party services
  • Legal or regulatory requirements
  • Industry best practices

When we make changes, we'll update the "last updated" date and may notify you through our website or email.

9. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Islence Luxury Travel
1690 Stewart Ave
Nanaimo, BC V9S 4B6
Canada

Phone: +1 705-944-9294
Email: [email protected]

By continuing to use our website, you consent to our use of cookies in accordance with this Cookie Policy.

Redefining luxury travel experiences across Canada with unparalleled service and attention to detail.

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Contact Information

+1 705-944-9294

[email protected]

1690 Stewart Ave
Nanaimo, BC V9S 4B6, Canada

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